> For the complete documentation index, see [llms.txt](https://docs.boomerangme.cards/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.boomerangme.cards/support/intercom-chat.md).

# Intercom chat

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How to get support
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Intercom chat integrated with Boomerangme allows you to contact our support team instantaneously.

1. Upon successful login, navigate to the bottom-right corner of the screen.<br>
2. From here, click the <img src="/files/1qPhqgOr9oJxkyVpUC6u" alt="" data-size="line">button. Doing so opens the a popup.

<figure><img src="/files/rEOrwnJBNf2Ba7FaijGG" alt=""><figcaption><p>Chat Icon</p></figcaption></figure>

3. From the bottom of this popup, click Messages.

<figure><img src="/files/BsuJHmlaQV0v7Rs1nRQ7" alt=""><figcaption><p>Messages</p></figcaption></figure>

4. All the messages you have sent previously are displayed in the chat popup that opens. In case you are chatting for the first time, click the Send us a message button.

<figure><img src="/files/GYA9ORN06SLdDq0hxRVH" alt=""><figcaption><p>Send us a message</p></figcaption></figure>

5. As a result, the chat window is displayed. You can type in the message in the Enter a message field. You can also include GIFs, emojis, and attachments using the three icons at the end of this field.

<figure><img src="/files/Hgy7sdoC3OMZ08sBXTkh" alt=""><figcaption><p>Message</p></figcaption></figure>

### About Intercom chat availability

Intercom chat is the support channel for Boomerang direct customers only — users who have their own Boomerangme account, whether on a trial or a paid subscription.\
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This chat is not available to end clients of agencies who use Boomerang via sub-accounts. If you are an agency, your clients should contact your agency’s support team, not Boomerangme support.\
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To provide support chat access for your own clients, you can connect a separate chat widget to your agency account. See: [How to connect a support chat widget for agency clients](/white-label/google-tag-manager.md).