# Feedback collection

{% embed url="<https://www.loom.com/share/c7252b3bde16499d8937d188bed910a6>" %}
Feedback collection video tutorial
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1. Open the card from where you have added it in Apple Wallet.
2. From the top-right corner, tap the three-dot icon. Doing so reveals a list of options.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2Fh8O2Hqqy5eaxtntfzmQj%2FGroup%2018.png?alt=media&#x26;token=69dd221d-ffbe-4cfd-ba51-2169697c5558" alt="Options" width="375"><figcaption></figcaption></figure>

3. From the list of options, tap Pass Details. This opens the details of the selected pass.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FtspxMAacJxu6MemeK0nB%2FGroup%2021.png?alt=media&#x26;token=aa126e46-894a-4e61-b3ba-a79246c99cbf" alt="" width="375"><figcaption></figcaption></figure>

4. Here, tap the Leave your Feedback button.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FQkc3f0gL15M0GwvJSto5%2Funknown.png?alt=media&#x26;token=8c2ad376-57d2-4ee4-a97f-20fd3da4fb8b" alt="Leave your feedback"><figcaption></figcaption></figure>

5. This opens the feedback form from where you can tap the number of stars you want to rate the service as. Once rated, tap the Send button.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FHeH7CVg7SzuRR1yf4Eor%2Funknown.png?alt=media&#x26;token=d42d327f-9a3f-4db9-9a43-d70f0b914c3a" alt=""><figcaption></figcaption></figure>

If you leave a rating lower than 5, a text box will appear where you can provide additional feedback.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2F8OGuUOvIy5C5ePeByQJF%2Funknown.png?alt=media&#x26;token=21a1cc1e-1ab0-4819-8f64-b8263fb3eafd" alt=""><figcaption></figcaption></figure>

The text feedback inputted after a low rating can be found under feedbacks when you select the loyalty card.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FvpVUxOHxwPFixxsl8K1o%2Funknown.png?alt=media&#x26;token=950f2bfb-e693-454e-a1dd-29dbda112b48" alt=""><figcaption></figcaption></figure>

If feedback links were added during the card creation, the option to enter additional feedback will be displayed depending on the number of links entered. <br>

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FiMgH5XjlX0nJFf26ZtHl%2Funknown.png?alt=media&#x26;token=bff5639a-dc17-451d-bc1b-98f3b035af4b" alt=""><figcaption></figcaption></figure>