> For the complete documentation index, see [llms.txt](https://docs.boomerangme.cards/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.boomerangme.cards/white-label/stripe.md).

# Stripe

{% embed url="<https://www.loom.com/share/1e2b04f027d24da3a9f1d374a46c07b2>" %}
Stripe connection tutorial
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> **Boomerangme > Left-Hand  Menu > Settings > White Label**

1. Follow the workflow mentioned above to land on the White Label screen.<br>
2. From the buttons displayed at the top-right corner, click Other Settings.

<figure><img src="/files/8ItyPo9o9nZVJhwc7bWu" alt=""><figcaption><p>Other Settings</p></figcaption></figure>

3. Navigate to the Stripe tile. Click the Connect Account button.

<figure><img src="/files/XKmndIyg2MFnjtPMkGxv" alt=""><figcaption><p>Connect Account</p></figcaption></figure>

4. This opens the Connecting to a Stripe Account popup. Here, enter your Strip account public key in the Public Key field.

<figure><img src="/files/RlT4t8q04EIawyGSpCvI" alt=""><figcaption><p>Public Key</p></figcaption></figure>

5. Enter the private key of your Stripe account in the Private key field.

<figure><img src="/files/zKao7HLuvlzAVeS6Np1x" alt=""><figcaption><p>Private Key</p></figcaption></figure>

6. You can learn how to retrieve your account API keys by visiting <https://stripe.com/docs/keys>.<br>
7. Once both the keys are entered, click the Connect button.

<figure><img src="/files/YK5lz6EnBNNNanwkMR4P" alt=""><figcaption><p>Connect</p></figcaption></figure>

#### Stripe Key Format

When connecting Stripe, make sure you are using a valid **Secret Key**. The key should follow a standard format and usually starts with **`sk_live_`** or **`sk_test_`**, followed by a long string of characters.

If your key looks different or does not match this format, it may be incorrect. In this case, please go to your **Stripe dashboard**, copy the correct Secret Key, and try connecting again.

### 📌FAQ

<details>

<summary><strong>❓ Can I change the subscription price for an existing client?</strong></summary>

No. Once a client has already purchased a subscription, the price cannot be changed in Boomerang.\
👉 If you need to adjust the price, you must do it directly in **Stripe**.

</details>

<details>

<summary><strong>❓ What happens if I change the subscription price in my agency settings?</strong></summary>

Clients who already purchased a subscription will keep their original price — it is **frozen** for them.\
👉 The new price will only apply to **new clients** who subscribe after the change.

</details>

<details>

<summary><strong>❓ How can agencies apply promo codes or discounts?</strong></summary>

Promo codes and discounts can only be managed through **Stripe**.\
👉 If you want to offer a discount, create and apply the promo code in Stripe.

</details>