# Stripe

{% embed url="<https://www.loom.com/share/1e2b04f027d24da3a9f1d374a46c07b2>" %}
Stripe connection tutorial
{% endembed %}

> **Boomerangme > Left-Hand  Menu > Settings > White Label**

1. Follow the workflow mentioned above to land on the White Label screen.<br>
2. From the buttons displayed at the top-right corner, click Other Settings.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FEXCEZ58PYdImmGDqykuV%2Fimage.png?alt=media&#x26;token=ae6eb231-e189-4120-b0a8-d1d733147299" alt=""><figcaption><p>Other Settings</p></figcaption></figure>

3. Navigate to the Stripe tile. Click the Connect Account button.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FK7neVBkiopKIJj4ixEUy%2Fimage.png?alt=media&#x26;token=b4afbb3e-e66b-4cd5-8f4b-08f72b393ded" alt=""><figcaption><p>Connect Account</p></figcaption></figure>

4. This opens the Connecting to a Stripe Account popup. Here, enter your Strip account public key in the Public Key field.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FeuNY3n7mg7NBWJbtYBcJ%2Fimage.png?alt=media&#x26;token=cd6a22d4-6fbd-4726-b7d0-7ed07f5eeb42" alt=""><figcaption><p>Public Key</p></figcaption></figure>

5. Enter the private key of your Stripe account in the Private key field.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FxHOyacc9r9Wt6YF7EvAy%2Fimage.png?alt=media&#x26;token=fd4328dc-cec8-4bf1-a742-7f061b0dee94" alt=""><figcaption><p>Private Key</p></figcaption></figure>

6. You can learn how to retrieve your account API keys by visiting <https://stripe.com/docs/keys>.<br>
7. Once both the keys are entered, click the Connect button.

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2F6xPkLLZxLV6XFCBUqWEN%2Fimage.png?alt=media&#x26;token=44bd309b-3ecd-43be-a443-8f0ce13c255f" alt=""><figcaption><p>Connect</p></figcaption></figure>

#### Stripe Key Format

When connecting Stripe, make sure you are using a valid **Secret Key**. The key should follow a standard format and usually starts with **`sk_live_`** or **`sk_test_`**, followed by a long string of characters.

If your key looks different or does not match this format, it may be incorrect. In this case, please go to your **Stripe dashboard**, copy the correct Secret Key, and try connecting again.

### 📌FAQ

<details>

<summary><strong>❓ Can I change the subscription price for an existing client?</strong></summary>

No. Once a client has already purchased a subscription, the price cannot be changed in Boomerang.\
👉 If you need to adjust the price, you must do it directly in **Stripe**.

</details>

<details>

<summary><strong>❓ What happens if I change the subscription price in my agency settings?</strong></summary>

Clients who already purchased a subscription will keep their original price — it is **frozen** for them.\
👉 The new price will only apply to **new clients** who subscribe after the change.

</details>

<details>

<summary><strong>❓ How can agencies apply promo codes or discounts?</strong></summary>

Promo codes and discounts can only be managed through **Stripe**.\
👉 If you want to offer a discount, create and apply the promo code in Stripe.

</details>


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