🎁Scanner app – Reward

How to charge your customer's Reward cards using Scanner app

Scanner app – Reward card video tutorial

Scanning a customer card or searching for a customer

1. Upon successful login, tap the Scan button.

1. This initiates the scan process by opening the camera of your mobile device. If this is the first time, the scanner app will ask you to allow permission to access your device camera.

You can also click on the search button and enter the customer’s information. You can search customers by Name, Phone number, Email, and Card Serial Number.

Adding bonus points to a reward card.

After successful scanning, the bonus card will be displayed in the scanner application. Use the Enter Purchase Amount field to enter the customer's purchase amount. You can optionally add a comment for the transaction. Once added, click the Add Points button. The points will be calculated automatically (according to the rules for setting up the reward card) and added to the customer's card. Click done to complete the transaction.

Redeem a Reward

If a reward is available, you can redeem it: - Tap the redeem tab. - You will see all the rewards that are available to the client. Select the reward you want to redeem. Then click the redeem reward button. - Specify the cost price of this reward (if specified in the reward card settings) and Confirm the transaction (click done)

Optionally add a comment. The app will show a successful transaction and the reward will be marked as used.

✅ Please note: the scanner always displays the current customer card information and the customer information (the one the customer specified when installing the card).

You can find this information on the scanner screen, just below the transaction buttons. It includes customer information (for example, the information they specified when installing their card), as well as card-related data, such as the current number of points available for a reward, the date the card was installed, the date of the last accrual, etc. The exact information displayed may vary depending on the card type.