🎫Scanner app – Coupon

In this article, we will take a look at how a coupon card is scanned via the scanner app.

Scanning a customer card or searching for a customer

1. Upon successful login, tap the Scan button.

1. This initiates the scan process by opening the camera of your mobile device. If this is the first time, the scanner app will ask you to allow permission to access your device camera.

1. You can also click on the search button and enter the customer’s information. You can search customers by Name, Phone number, Email, and Card Serial Number.

Redemption of coupon card

After successful scanning, the coupon card will be displayed in the scanner application.

You see the coupon status "active". This means that the card is valid. Click the "Use coupon" button to redeem it.

A confirmation window will appear. You can specify the cost that the client spent or leave 0, you can add a comment (it will not be visible to the client). Then click the "Use" button and confirm the transaction.

As a result, the Successful Transaction popup is displayed. To proceed further, click Done.

If the coupon is linked to a primary loyalty card, then after it is redeemed, it will automatically convert into the primary loyalty card on the customer’s phone.

✅ Please note: The scanner always shows the current information on the client card and the information about the client (the one that the client specified when installing the card).

You can find this information on the scanner screen, just below the transaction buttons. It includes client details (such as the information they provided when installing their card), as well as card installation date, date of the last accrual, and more. The exact information displayed may vary depending on the type of card.