Transactional push

Learn how the transactional push works

Transactional push notifications are system-generated alerts sent to customers after a transaction. These notifications inform customers about actions like points being added to their card or a reward being earned. While some push notifications are editable, this depends on the specific card. Transactional push notifications for the Cashback, Discount, Gift, Coupon, Membership, and Reward cards are system-generated and therefore cannot be edited.

Some transactional push notifications for the Stamp and Multipass cards can be edited. For stamp cards, specifically, these editable notifications include those sent when customers earn a stamp or a reward.

Change transaction push for stamp card

To modify the editable transactional push notifications for the stamp card, access the information section within the card settings and enter your desired message. Please remember that the # tag is mandatory and must not be removed or altered. Note that other system-generated transactional push notifications for the stamp card, beyond those available in the card settings, are not modifiable.

Change transaction push for multipass card

For the Multipass card, you can only customize the push notification sent to the customer when there is a change in card balance. This notification is triggered when the card balance changes when a visit is added or removed. To customize this push notification, navigate to the information section in the card settings and add your message to the text box. Note that the # sign is mandatory and it cannot be removed or altered. Other transactional push notifications for the Multipass card are system generated and cannot be modified.