🎓
Boomerangme knowledge base
  • Getting started
    • 🚀Introduction
    • ✅Getting started - Quick wins!
      • 🔁 Quick Win #1: Regular loyalty card setup
      • 🎫 Quick Win #2 Creating a coupon card to attract new customers
      • ✅ Quick Win #3: Importing existing customers and issuing loyalty cards
      • 🪃 Quick Win #4: Loyalty Cards Delivery by SMS and Email
      • 📲 Quick Win #5: How to Promote Your Loyalty Card with QR Code
      • 👨‍💼 Quick Win #6: Creating manager seats for salespeople in local stores
      • 👯‍♀️ Quick Win #7: Setting up a referral program
    • 🔑Login and registration
      • 🧑‍💻How to Register on Boomerangme?
      • 📱How to Login with Phone?
      • 📧How to Login with Email?
      • 🔁How to Recover your Account Password?
    • 📖Product presentation
    • 💰Affiliate program
  • Inspiration & Ideas
    • 💡Inspiration
    • 💎Use cases
      • 🔵Boomerangme + Facebook Ads
      • 🔵Boomerangme + Google Ads
    • 💼Case studies
    • 💲Loyalty ROI calculator
    • 💰Agency margin profit calculator
  • Cards creation
    • ✴️Stamp
    • 🎟️Multipass
    • 💰Cashback
    • 🎁Gift
    • 🎫Coupon
    • ❤️Membership
    • 💲Discount
    • 🎁Reward
  • How to install the card
    • 🍏iPhone (iOS)
    • 🤖Android
      • PWA cards on Android
      • Google Pay on Android
    • 🔁How to restore the card
  • Customers (CRM)
    • 👨Customer profile
    • 🔃Import / export
    • 🗃️Customer filters
    • 📊RFM analysis
  • Scanner app
    • 👀How it works
    • ⬇️Installation
    • ⚡Login in the scanner app
    • 📸Scan and make transactions
      • ✴️Scanner app – Stamp
      • 🎟️Scanner app – Multipass
      • 💰Scanner app – Cashback
      • 💳Scanner app – Certificate
      • 🎫Scanner app – Coupon
      • ❤️Scanner app – Membership card
      • 💲Scanner app – Discount
      • 🎁Scanner app – Reward
  • Managers
    • 🔃Manager (team member) seats Add / edit / delete
    • 👨‍💼Manager (team member) profile
  • Card distribution
    • 🏪Offline
      • 📸QR code
      • 📄Table tent
      • ⚪Stickers
    • 🌐Online
      • 🔗Link for sharing
      • 💬SMS delivery
      • 📧Email delivery
  • Push notifications
    • 👀How it works
      • 🍏iPhone (iOS)
      • 🤖Android
      • ⏳How long does it take for push messages to be received by our customers?
      • 📫Why aren't my customers receiving push messages?
    • 💬Push section
      • Marketing push
        • Sending messages to all customers
        • Sending messages to a segment of customers
        • Sending message to an individual customer
      • Transactional push
      • Geo-push
      • Push automation
        • Feedback collection
        • Next visit reminder
        • Birthday congratulation
      • Triggered auto-push
  • Mailings
    • 📧How to create and send a mailing
    • 🟢Ноw to connect WhatsApp Bot
    • 🔵How to create a facebook messenger bot on the facebook side
    • 🔵How to Create a Telegram Bot
  • Dashboard
    • 📈Dashboard
      • 🗺️How to Access the Dashboard?
      • 🎛️What does the Boomerangme Dashboard Include?
  • Feedback collection
    • ⭐Feedback collection
  • Referral program
    • 👯Referral program
  • Geolocations
    • 📍Geolocations
      • 🗺️How to Access Locations Section?
      • 📌How to Add a Location?
  • Settings
    • ⚙️Settings
      • 💳Plan
      • 🛠️Personal Settings
      • 🔗Integrations
      • 🪝Webhooks
  • ⭐Promo codes
  • White label
    • ⚪White label
    • 🌎Domain name
    • 📧Mailgun
    • 📧SMTP
    • 💬Twilio
    • 🔗Google tag manager
    • 💲Stripe
      • 🖊️Manage subscription
    • 💲PayPal
  • ⚙️Settings
  • Agency account
    • 💲Agencies
    • ⚡Sub-accounts
    • 💰Payments
    • 💱Plans
    • 🪧Agency Lаnding
  • 📖Presentation for Agencies
  • PROSPECTING
    • 🚀Richie, your AI Sales Copilot
    • 👨‍💼Prospecting
    • 📚Snapshots
    • 📧Setting up Mailgun Account
  • Franchise account
    • 🌎Franchise chains
  • MARKETPLACE
    • 🚀Create an Application
    • 🟢Shopify POS
    • ♦️Lightspeed POS
    • ⚫Square
    • 🍕GloriaFood
  • Integrations
    • 🟠Toast POS
    • 🟢HighLevel
      • Connect "Boomerangme" with GoHighLevel
      • How to install the Boomerangme plugin
    • 🔵ActiveCampaign
    • 🔵Manychat
    • 🔵UChat
    • ⚫Square
    • 🟢Shopify
  • 🔵Wordpress Woocommerce
  • API
    • 🔗API docs
    • 🪝Webhooks
    • 🟠Zapier
    • 🟢Pabbly
    • 🟠Integrately
    • 🔵KonnectzIT
    • 🟠Albato
    • 🟣Make.com
  • Tutorials
    • 📺Video tutorials
  • Support
    • 🆘Intercom chat
    • ❓FAQ
    • 🍀AppSumo
    • 🗺️Roadmap
    • ✨Community
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  1. Dashboard

Dashboard

Learn about what the main dashboard reflects and the actions you can perform

PreviousHow to Create a Telegram BotNextHow to Access the Dashboard?

Last updated 2 years ago

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  1. The Boomerangme dashboard provides you with an overview of the relevant stats that reflect how your business is doing.

  2. To make it meaningful, displayed information is segregated into Visits, Activity, Retention, Feedback Rating, Referral Program, and Customer Profiles.

Visits

  1. Starting off, the Visits card is displayed. It includes weekly stats for the Total visits, Returning visits, and Last Period. A count for each of these is displayed at the top.

  1. By default, the time period is set to Week. However, you can change it to Day, Month, Year, All Time, and Period (Custom Range) using the action buttons on the top-right corner.

  1. On the right side of the graph are three more indicators that include Returning visits, New members, and Referrals. Each of these is displayed via a graphical representation at the center.

  1. Hovering over a bar reveals a tooltip displaying the count for each indicator for the selected date. Each stat in this tooltip is color-coded for easier identification.

Activity

  1. The Activity section includes a couple of graphs named New Clients and Issued Cards.

  2. Displaying the activity stats for your business, the New Clients graph has the number of new clients onboarded via Boomerangme against each day of the week.

  1. Hovering over a date displays a tooltip displaying the number of new clients registered on the app on the specific date.

  1. Similarly, Issued Cards is a graph that has the number of issued cards mapped against each day of the week.

  1. Hovering over a date reveals a tooltip displaying the number of cards issued on that specific date.

Retention

  1. This section includes the Retention Rate graph. In this graph, the retention rate of the customers is mapped against a time period of 60, 120, and 240 days.

  1. By default, retention rate for 60 days is displayed. However, you can change it to 120 and 240 using the action buttons at the top-right corner.

  1. Moreover, hovering over a bar reveals a tooltip displaying the retention rate for the current period and previous period on the specific date. The retention rate for the current period is displayed in blue-color whereas the orange color is used to represent the retention rate for the previous period.

Feedback Rating

  1. This section includes a number of tiles to represent the satisfaction level of your customers.

  2. It starts off with a count each for the members who left feedback, Positive Feedbacks, and Reviews on Cards during the selected time period displayed via individual tiles.

  1. This is followed by the Average Loyalty Level tile that represents the loyalty level of the customers via a star rating.

  1. Towards the end of this section are a couple of graphs that display the Loyalty Level and Dissatisfied members during the selected time duration.

  1. By default, Week is selected as the time duration. However, you can change it to Day, Month, Year, All Time, and Period (Custom Range) using the action buttons at the top-right corner.

Referral Program

  1. To start off, the Shared Cards tile displays the count of cards shared by the customers as referral during the selected timeframe.

  2. As the name says, this section includes all the stats relevant to the referral program offered by your business.

  1. Similarly, Cards installed by referrals tile displays the count of cards installed by customers via a referral.

  1. New Referral Members tile displays the count of the members that have been onboarded via referrals during the defined time period.

  1. Revenue from Referrals tile shows the amount in revenue generated from the referrals.

  1. This is followed by the Referral Program Dynamic graph which maps the performance of the referral program against each day of the week.

  1. Hovering over a bar reveals a tooltip displaying the referral program performance on the specific date.

  1. Towards the end is the New Referral Members graph. This maps the number of new referral members against each date of the week.

  1. By default, the time period is set to Week. However, you can change it to Day, Month, Year, All Time, and Period (Custom Range) using the action buttons at the top-right corner.

Customer Profile

  1. This section provides insights into existing customer profiles for your business.

  2. Starting from the Gender pie chart, it displays a segregation of the customer profiles w.r.t their gender.

  1. Moving forward, the Devices pie chart displays a segregation of customer profiles w.r.t the devices they used for add loyalty cards.

  1. This is followed by the Age graph that displays the customer profiles falling in each age range with an separate color to reflect gender.

  1. Hovering over the age range bar reveals a tooltip displaying the number of customer profiles in each gender.

📈
Main dashboard
Stats
Time Period
Stats
Tooltip
Tooltip
Tooltip
Issued Cards
Tooltip
Retention Rate
Time Period
Tooltip
Feedback Rating
Average Loyalty Level
Loyalty Level and Dissatisfied Members
Time Period
Shared Cards
Cards Installed by Referrals
New Referral Members
Revenue from Referrals
Referral Program Dynamic
Tooltip
New Referral Members
Time Period
Gender
Devices
Age
Tooltip