💰Scanner app – Cashback

Scanner app – Cashback cardLoom

Scanning a customer card or searching for a customer

1. Upon successful login, tap the Scan button.

1. This initiates the scan process by opening the camera of your mobile device. If this is the first time, the scanner app will ask you to allow permission to access your device camera.

1. You can also click on the search button and enter the customer’s information. You can search customers by Name, Phone number, Email, and Card Serial Number.

Cashback card transactions

After successful scanning, the cashback card will be displayed in the scanner application. Use the Enter Purchase Amount field to enter the customer's purchase amount. Once added, click the Add Points button.

The points will be calculated automatically (in accordance with the current % of the customer's cashback) and added to the customer's card.

This opens the Confirmation popup. To confirm the points addition, click the Add button.

Redeem points from cashback card

To redeem points from a customer card, go to the redeem tab. Next, enter the number of points the client would like to redeem (you can find this on their loyalty card). This means the client is paying for the service using their points. Then, click the 'Redeem Points' button to complete the process.

A confirmation window will appear. Double-check the number of points, and if needed, you can add a comment (this won’t be visible to the client). Then click the 'Redeem' button and confirm the transaction.

That’s it — the points have been successfully redeemed!

✅ Please note: The scanner always shows the current information on the client card and the information about the client (the one that the client specified when installing the card).

You can find this information on the scanner screen, just below the transaction buttons. It includes client details (such as the information they provided when installing their card), as well as card-specific data like current point balance, cashback level, card installation date, date of the last accrual, and more. The exact information displayed may vary depending on the type of card.