# Domain name

{% embed url="<https://www.loom.com/share/9597ae684f1f4d9aa75ce8a22dfac0d5>" %}
Domain connection tutorial
{% endembed %}

## Open your domain registrar.

1. Open your domain registrar's control panel, and choose the desired domain zone.

<figure><img src="https://lh4.googleusercontent.com/8SKkVvHUzPR7XvKmoD1BtM3pUQeFA-SvHueZXbjDGU4qxfjDV4CMSj-Fc9b89y5NJcN4P5biEA5_hEaqSonHCNAH9S-Otg7nxR-ouKg5Sf7j1gOg13faqL0uSkxcGIe_6hTCXaz_LiHhWiGi" alt=""><figcaption><p>Open the DNS settings</p></figcaption></figure>

2. Create a **CNAME** record, enter your domain/subdomain name, and point it to **ns.digitalwallet.cards**

✅Please note: If you are using a proxy in your DNS settings, it must be turned off.&#x20;

✅In this [service](https://dnschecker.org/all-dns-records-of-domain.php), you can check whether the CNAME has been issued or not.

#### ⚠️ Important: A Records

When configuring your domain for White Label, make sure you use only the CNAME record.

If your DNS settings contain both **A records** and a CNAME record at the same time, the domain will not work correctly.

👉 **Action required:**

* Delete all A records from your DNS settings.
* Keep only the CNAME record pointing to ns.digitalwallet.cards.

This ensures your custom domain will connect and work properly.

<figure><img src="https://lh5.googleusercontent.com/Yq22v-KZ9mWgd8ulNrcstaRNnlXrtCZhMNKrqXbwnjOBlubFzmp0a9lSXjWxgp8mCpUdQ5-HcwQNM4Ll6QKimy_FquTDNJbla-GlX0odwM-TxYvMBruXOlfiEjncIS_u4DNAkJx-tnXL25GP" alt=""><figcaption><p>Point your domain to ns.digitalwallet.cards</p></figcaption></figure>

### Boomerangme > Left-Hand Menu > Settings > White Label&#x20;

1. Follow the above-mentioned workflow to land on the White Label screen.<br>
2. Fill your domain name in the field and tap **Continue**

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FQeMyT0108QyTYvUm0fhX%2FScreenshot%202023-02-28%20at%203.59.02%20PM.png?alt=media&#x26;token=14f45949-0388-4c49-8add-8933db690d2d" alt=""><figcaption><p>Fill your domain name</p></figcaption></figure>

2. Update domain connection status and wait for the SSL certificate will be issued.&#x20;

✅ Please note that issuing an SSL certificate can take anywhere from 15 minutes to 24 hours. We cannot speed up this process; You simply need to wait.

But while you wait, you can proceed to setting up the [agency information](https://docs.boomerangme.cards/settings-1) and configuring the [plans](https://docs.boomerangme.cards/agency-account/plans).

<figure><img src="https://121681468-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBfW4nnOu4AysbkbyxNug%2Fuploads%2FRgxd7cSDDiN8ESivVfOE%2FScreenshot%202023-02-28%20at%204.01.38%20PM.png?alt=media&#x26;token=23d76673-04e2-45d3-a106-0cdf07494960" alt=""><figcaption></figcaption></figure>

🎉 All set! You are the best!

✅ **Note** that after the third green check mark appears by the SSL certificate, you can proceed with the [branding](https://docs.boomerangme.cards/white-label/white-label#branding) but bear in mind that it takes 24 hours for the SSL certificate to be completely issued and before the 24 hours is complete, you might see an error when you attempt to open your domain.

### Changing a Connected Domain <a href="#h_39f2366274" id="h_39f2366274"></a>

Yes, It's Possible. You can change the domain after it's been connected.

⚠️ We do not recommend changing the domain once it's set up, because it can cause several issues.

**Consequences of Changing the Domain:**

* The login page URL for account will change.
* Your agency’s promo page will also be updated.
* For existing loyalty cards, the installation link and QR code will become invalid. You will need to generate new card installation links and QR codes, via UTM tags.

**Temporary Downtime:**

During the domain change, your service will be temporarily unavailable. This is because a new SSL certificate must be issued, and that takes time.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.boomerangme.cards/white-label/domain-name.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
