🎓
Boomerangme knowledge base
  • Getting started
    • 🚀Introduction
    • ✅Getting started - Quick wins!
      • 🔁 Quick Win #1: Regular loyalty card setup
      • 🎫 Quick Win #2 Creating a coupon card to attract new customers
      • ✅ Quick Win #3: Importing existing customers and issuing loyalty cards
      • 🪃 Quick Win #4: Loyalty Cards Delivery by SMS and Email
      • 📲 Quick Win #5: How to Promote Your Loyalty Card with QR Code
      • 👨‍💼 Quick Win #6: Creating manager seats for salespeople in local stores
      • 👯‍♀️ Quick Win #7: Setting up a referral program
    • 🔑Login and registration
      • 🧑‍💻How to Register on Boomerangme?
      • 📱How to Login with Phone?
      • 📧How to Login with Email?
      • 🔁How to Recover your Account Password?
    • 📖Product presentation
    • 💰Affiliate program
  • Inspiration & Ideas
    • 💡Inspiration
    • 💎Use cases
      • 🔵Boomerangme + Facebook Ads
      • 🔵Boomerangme + Google Ads
    • 💼Case studies
    • 💲Loyalty ROI calculator
    • 💰Agency margin profit calculator
  • Cards creation
    • ✴️Stamp
    • 🎟️Multipass
    • 💰Cashback
    • 🎁Gift
    • 🎫Coupon
    • ❤️Membership
    • 💲Discount
    • 🎁Reward
  • How to install the card
    • 🍏iPhone (iOS)
    • 🤖Android
      • PWA cards on Android
      • Google Pay on Android
    • 🔁How to restore the card
  • Customers (CRM)
    • 👨Customer profile
    • 🔃Import / export
    • 🗃️Customer filters
    • 📊RFM analysis
  • Scanner app
    • 👀How it works
    • ⬇️Installation
    • ⚡Login in the scanner app
    • 📸Scan and make transactions
      • ✴️Scanner app – Stamp
      • 🎟️Scanner app – Multipass
      • 💰Scanner app – Cashback
      • 💳Scanner app – Certificate
      • 🎫Scanner app – Coupon
      • ❤️Scanner app – Membership card
      • 💲Scanner app – Discount
      • 🎁Scanner app – Reward
  • Managers
    • 🔃Manager (team member) seats Add / edit / delete
    • 👨‍💼Manager (team member) profile
  • Card distribution
    • 🏪Offline
      • 📸QR code
      • 📄Table tent
      • ⚪Stickers
    • 🌐Online
      • 🔗Link for sharing
      • 💬SMS delivery
      • 📧Email delivery
  • Push notifications
    • 👀How it works
      • 🍏iPhone (iOS)
      • 🤖Android
      • ⏳How long does it take for push messages to be received by our customers?
      • 📫Why aren't my customers receiving push messages?
    • 💬Push section
      • Marketing push
        • Sending messages to all customers
        • Sending messages to a segment of customers
        • Sending message to an individual customer
      • Transactional push
      • Geo-push
      • Push automation
        • Feedback collection
        • Next visit reminder
        • Birthday congratulation
      • Triggered auto-push
  • Mailings
    • 📧How to create and send a mailing
    • 🟢Ноw to connect WhatsApp Bot
    • 🔵How to create a facebook messenger bot on the facebook side
    • 🔵How to Create a Telegram Bot
  • Dashboard
    • 📈Dashboard
      • 🗺️How to Access the Dashboard?
      • 🎛️What does the Boomerangme Dashboard Include?
  • Feedback collection
    • ⭐Feedback collection
  • Referral program
    • 👯Referral program
  • Geolocations
    • 📍Geolocations
      • 🗺️How to Access Locations Section?
      • 📌How to Add a Location?
  • Settings
    • ⚙️Settings
      • 💳Plan
      • 🛠️Personal Settings
      • 🔗Integrations
      • 🪝Webhooks
  • ⭐Promo codes
  • White label
    • ⚪White label
    • 🌎Domain name
    • 📧Mailgun
    • 📧SMTP
    • 💬Twilio
    • 🔗Google tag manager
    • 💲Stripe
      • 🖊️Manage subscription
    • 💲PayPal
  • ⚙️Settings
  • Agency account
    • 💲Agencies
    • ⚡Sub-accounts
    • 💰Payments
    • 💱Plans
    • 🪧Agency Lаnding
  • 📖Presentation for Agencies
  • PROSPECTING
    • 🚀Richie, your AI Sales Copilot
    • 👨‍💼Prospecting
    • 📚Snapshots
    • 📧Setting up Mailgun Account
  • Franchise account
    • 🌎Franchise chains
  • MARKETPLACE
    • 🚀Create an Application
    • 🟢Shopify POS
    • ♦️Lightspeed POS
    • ⚫Square
    • 🍕GloriaFood
  • Integrations
    • 🟠Toast POS
    • 🟢HighLevel
      • Connect "Boomerangme" with GoHighLevel
      • How to install the Boomerangme plugin
    • 🔵ActiveCampaign
    • 🔵Manychat
    • 🔵UChat
    • ⚫Square
    • 🟢Shopify
  • 🔵Wordpress Woocommerce
  • API
    • 🔗API docs
    • 🪝Webhooks
    • 🟠Zapier
    • 🟢Pabbly
    • 🟠Integrately
    • 🔵KonnectzIT
    • 🟠Albato
    • 🟣Make.com
  • Tutorials
    • 📺Video tutorials
  • Support
    • 🆘Intercom chat
    • ❓FAQ
    • 🍀AppSumo
    • 🗺️Roadmap
    • ✨Community
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Was this helpful?

  1. Support

FAQ

The most popular questions are already answered

PreviousIntercom chatNextAppSumo

Last updated 2 years ago

Was this helpful?

Tell us more about your company, employees, background, etc.

We started Boomerangme in early 2019 with a two-person team. Before this product, both founders worked in digital for 12 years. In 2021 was incorporated in Delaware (USA) and raised a pre-seed investment round to start international sales. Now we have 18 teammates, and we want to grow to 30 by the end of this year.

Do you have a public roadmap or can you let us know what features to expect in the future?

Sure, please check this link:

You can subscribe to the platform updates here:

Also, you can suggest your needed functions in the Feature Request section:

Where can I find tutorials or demos about using your tool and different features?

Right here :)

Video tutorials are available here:

How does your tool compare to competitors?

Please check the Alternatives page on our website:

What languages do you support?

Arabic

Catalan

Chinese (Simplified)

Chinese (Traditional)

Czech

Danish

Dutch

English

Estonian

French

German

Hebrew

Hindi

Icelandic

Indonesian

Italian

Japanese

Kazakh

Korean

Latvian

Lithuanian

Norwegian

Polish

Portuguese

Portuguese (Brazil)

Romanian

Russian

Slovak

Spanish

Swedish

Thai

Turkish

Vietnamese

Need more languages?

Please add your translation in the comments. We will upload the new language immediately.

You can proofread and make corrections (file available for comments). We will add your edits to the service almost immediately as they appear.

How do we reach support?

Via the Intercom support chat in the personal account and by email support@boomerangme.cards

What other tools integrate with this product?
Is this GDPR compliant?
What payment gateway connections are available?

Stripe Connect

Is this HIPAA compliant?

Yes!

Is there a privacy policy I can access?
What happens to user data collected by Boomerangme?

We collect user data via the secure https protocol and it is stored in encrypted form.

Can I upgrade my product subscription later?

You will get a maximal features Business plan with further updates

Is there an affiliate or referral program?
Any Case Study you have where your tool has been used?
Does Boomerangme have a Mobile App?

We plan to develop native Wallet app like Apple Wallet for Android. We are also developing a new way to install the card into your smartphone without using e-wallets.

Can White Label this product?

Yes! the White Label feature is facilitated by Boomerangme

Is the Scanner App White Labelled as well?

Yes, Scanner App supports White labels too. We created Progressive web application that works from mobile browsers. You can find the link in the upper right corner of your account, at the Managers section. Scanner app does not require placement in the App Store and Google Play. The app opens through a link from your domain and with your branding. On a smartphone, you can set an icon on the screen.

Does the white-label option support custom domains (CNAME)?

Only 1 domain can be connected to an account in the system.

Does the white-label option support sending transactional Emails / SMS from my domains?

We support integrations with Sendgrid and Mailgun or SMTP to send email from your sender. And also we support Twilio integration for SMS mailing as well.

Can I redeem all the codes I buy under one account/email for now and then spread them out later to client accounts as they become available?

No!

Are there any limitations to this deal for a certain country or region?

No! There are no limitations for any region/country.

Can I use Boomerangme for Multiple Brands?

Yes! We support the creation of loyalty cards for multiple businesses from the same account.

Is there a Facebook group or community?
Where else can I leave a review for Boomerangme?

You can use the following links to provide your valuable feedback:

https://www.g2.com/products/boomerangme/

https://www.trustpilot.com/review/boomerangme.biz

https://www.capterra.com/p/241848/Boomerangme/

Is there any way I can change an incorrect review?
Where are the Servers Located?

1. Boomerangme, Inc. is incorporated in the United States of America, State of Delaware.

2. We do not host our servers in Russia. We are hosted on DigitalOcean in data centers in the US and Germany to speed up data transfer.

3. The project team is now in Georgia, not Russia.

What are the reseller option limits?

The reseller option has the following limits:

1 code = 2 sub-accounts

2 codes = 4 sub-accounts

3 codes = 6 sub-accounts

4 codes = 8 sub-accounts

5 codes = 10 sub-accounts

Additional sub-accounts above the limit will be charged at an additional $15/month for each one.

You can still set your own currencies and prices for plans, connect payment gateways and create integrations using API.

And we do NOT charge revenue sharing fees and additional commissions. We will keep these conditions until the end of our AppSumo Select listing. Immediately after completion we will introduce new limits for the reseller option, which will correspond to the standard conditions.

We are so excited to provide you the best opportunities as more as we can.

Please take a look to updated Reseller deck:

https://docs.google.com/presentation/d/1bWIeek2Hchy9eimSAR1Bg0bqSCoTI9MqQ1xcRHbOgm0/edit?usp=sharing

Why the push notifications do not work for Android?

Google does not know how to send push notifications. But we are working on a solution to this problem. The message is visible only if you open the card in Google pay.

On Android, you can put the card in the Wallet Passes app (analog of Apple Wallet for Android) and then the client will receive push notifications like iPhone (a pop-up window on the smartphone screen)

Google Wallet - we're in the process of working and if there's a feature in this app, then customers will be able to receive push notifications, too.

We are also developing a new way to install the card into your smartphone without using e-wallets. Android owners will be able to receive push notifications.

Is there any way I can get access to the marketing material?

Each reseller sets its own WL, its own domain, we do not provide marketing materials.

You can use the videos and adjust them to suit you.

We can give you the layout of the site as https://boomerangme.biz/ for this you must have an account in the service https://tilda.cc/?r=1240057 rate Personal. You tell us your login and we will give you the layout of the site. You will only need to change the site for yourself.

How does the White Label Setup Work?

You need to connect the domain. After that the tabs for configuring WL will become available

Image sizes will be added by the end of the week. Now you can upload in any size.

Can I use Promo code?

This option is not yet available. In development. But you, as a reseller, can assign a rate for a sub-account manually. So maybe you don't need the promo code option yet.

How does the Reseller account work?

You can see a walkthrough video on the reseller account on the following link:

https://www.loom.com/share/4bc647c6423d489b952499e49bd197bb

How does AppSumo work with Boomerangme?

You can see a detailed walkthrough video for AppSumo at:

Can Boomerangme be integrated on our POS system?

We have an open API that you can use to create your own integration. There are a lot of POS terminals and they are all different. Here is the documentation about our API https://boomerangmeeng.docs.apiary.io/

Unfortunately, we cannot give examples. Because customers make their own integrations and we do not see with which POS systems.

Can I add a Team in Boomerangme?

We are currently working on this feature and will keep you posted on any updates.

After paying for the Reseller program, I can't add a sub-account as the option is greyed out. What do I do?

You must have your domain connected. After that you will be able to add sub-accounts.

How do I pay for the reseller option?

You can buy the reseller option directly in your account in the Agency tab and the option will be available immediately after purchase.

Can I change my domain in the future?

Yes, you can change it. But it's better to do it before your real customers start registering with you and setting up their loyalty programs. This is because the link and QR code where your domain will be generated when you create the card.

Where do I start to set up a reseller? I need you to send me the invoice for the purchase of the reseller license.

When you purchase, you accept the offer and we do not send invoices for option purchases. The payment history is only in the card statement. You will receive an email after payment and there you will find everything you need for accounting.

How does your OpenAPI work?

Here is the link to the Boomerangme Channel, where our technical experts will answer questions related to our open API:

What is UTM?

UTM - you will have a separate link that will lead to the installation of the map. But you will be able to track that this is the link where the map is installed.

For example, you call the UTM tag "Instagram" and you will know who exactly of the customers put the coupon from Instagram.

You make a second tag "customer VIP". You give this client this link and he distributes it to his friends, for example. And you will know who put the coupon from the client VIP.

That is, UTM tag gives you the ability to share channels from which your customers come. Gives you information which channel works best.

There is no need to duplicate the card. On one card, you can create a lot of UTM links.

Reseller Option for AppSumo Plus Members - Ending September 2 (Timer on AppSumo Page

You must have 5 AppSumo codes activated in your Boomerangme account.

Have you previously purchased the reseller option for $499? If yes, you need to pay an additional $300. If not, the unlimited reseller option will cost $799

Next, you leave reviews about us on the following sites:

https://appsumo.com/products/boomerangme/

https://www.trustpilot.com/review/boomerangme.biz

https://www.capterra.com/p/241848/Boomerangme/

https://www.g2.com/products/boomerangme/

Send screenshots of the reviews to us in the intercom chat (even if they are in the moderation stage, this will do) then we make your reseller option unlimited (within 1 hour, maybe faster)

We have an open and . And also you can make integrations using no-code platforms like .

Yes.

Also, we have a for European resellers.

Absolutely. You can view our privacy policy at:

Yes! You can view the details about the referral program at:

Yes! a number of case studies for the customers can be found at: If you are a reseller, you can find relevant case studies at:

Yes! You can view the Facebook community at:

Yes! You can rectify an incorrect review by filling in the form

Source code for boomerangme.biz in HTML/CSS/JS

If you have any questions about API, please reach out to us and we will be glad to help you

A $300 upgrade

Unlimited Reseller Payment Link:

❓
https://roadmap.boomerangme.biz/boomerangme/
https://roadmap.boomerangme.biz/boomerangme#/updates
https://feedback.boomerangme.cards/boards/feature-requests
https://loom.com/share/folder/e94f25b189f845dab35cd84f854e104f
https://boomerangme.biz/alternatives
here
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API
Webhooks
Zapier
https://boomerangme.biz/gdpr
DPA agreement
Stripe
PayPal
https://boomerangme.biz/gdpr/tpost/teyah34dd1-privacy-policy
https://boomerangme.biz/referral
https://boomerangme.biz/usecases
https://loyaltyeasy.com/
https://www.facebook.com/groups/boomerangme
https://appsumo.com/products/boomerangme/
https://tacochange.paperform.co/
https://drive.google.com/drive/folders/17paJ1YRzOQitLBPWneCmbtg8EKd97XZM?usp=sharing
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https://l.facebook.com/l.php?u=https%3A%2F%2Fjoin.slack.com%2Ft%2Fboomerangme%2Fshared_invite%2Fzt-1ezd95n0n-aTJJ815lsF~ce03TVvl4ng%3Ffbclid%3DIwAR0t5Pth4Q86To12nu7o45JD15Oe4c41hL2QjqJOQoBvSlmY8aMzNBsu6oI&h=AT06r23WTvNn1diMV60tb4pIyZLjG5IUqq9vro_rCblucdB--44dAQY26C_5V65vwy0b-PYWz8L90khMWzjuQB2sBvJi7N6FEYLHRWKYMEOQPknYEgjaPqc3lw&__tn__=R]-R&c[0]=AT1Id5uot5bXqQBa1LcV_zAltfWU2FKAj6f3hg3_gtcTs0pAy4Q7dYb06GbsqnUs1xBnyn2oRjNqlp3vJ-Spjd9FCMCYY2VU4iKwAfj1lmCxSBBaVshNIkKzkVcgzLDAELIADETkRLHpN15wgXbELe5m36O4pyTNt_c
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