How to create automation
New Automation section - for creating automatic chains.
To create automation, go to the section and select βCreate automationβ in the actions.

Next to the automation, you can switch it to working mode or draft mode, as well as delete it. The counter next to the automation name shows how many times the automation has been launched (i.e., how many times the trigger has been activated). In the automation itself, you can select the trigger that will start the chain, and you can also add filters to the trigger.

Then you can add conditions and/or actions.

Please note that for SMS/email mailings, you need to connect mailing services in your account.
This allows you to create long branching chains of actions. Example:

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